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POLICIES

BLUE CREEK POLICIES


  • A confirmed reservation will hold your vessel for up to 30 minutes after your scheduled departure time, unless prior arrangements are made with Blue Creek Boat Rentals, after which it will be considered a “No Show,” and the entire reservation fee will be forfeited.
  • Please arrive for your rental 15 minutes prior to the scheduled departure time to ensure the entire rental time is allotted. Rental times cannot be extended due to late arrivals.
  • Renters and any additional drivers must be at least 25 years old with a valid boater’s license. Alabama state law requires that anyone operating a water vessel has a vessel license.
  • Pets, open flames, grills, or cooking equipment of any type is prohibited on all rental boats. If you bring a pet, they are not allowed to get onto the boat, and you will not receive a refund.
  • Each rental boat leaves the dock with a full tank of fuel. Once the boat is returned and refueled, the renter is responsible for the amount of fuel consumed during the rental time. If the boat is brought back unfueled, the cost of gas will be charged to the card on file, along with a $25 fee.
  • FULL-DAY RESERVATION: Changes to existing full-day reservations, rental dates, or times must be made at least 48 hours before the reservation date and cannot be processed online. Please call (334) 392-0867 to make these arrangements. With the purchase of Trip Protection, changes to existing reservations, rental dates, or times must be made at least 12 hours before the reservation date and cannot be processed online. Please call (256) 364-1580 to make these arrangements.
  • MULTI-DAY RESERVATION: Changes to existing multi-day reservations, rental dates, or times must be made at least 72 hours before the reservation date and cannot be processed online. Please call (256) 364-1580 to make these arrangements. With the purchase of Trip Protection, changes to existing reservations, rental dates, or times must be made at least 24 hours before the reservation date and cannot be processed online. Please call (256) 364-1580 to make these arrangements. Any cancellation made more than 72 hours before the reservation date will result in no cancellation fee. 
  • Cancellations due to NO SHOWS will be charged 100% of the deposit.
  • If the following conditions exist on the water at the time of a reservation pickup: lightning, tornado warnings, high wind advisories, or any condition that Blue Creek Boat Rentals considers unsafe boating conditions, then the reservation fees can be turned into a weather credit. Weather credits can only be given in person on the day of the rental and are based on actual weather conditions on the water at the time of the rental pickup, not future weather forecasts.

SAFETY FIRST!


The safety of our customers is first and foremost! This five minute video provides an intro for new boaters and a refresher for the seasoned boaters. Please ensure to watch the video before renting!

RENTAL CONTRACT


After reviewing our safety and policies, please fill out this rental contract. You can download it here and submit with your rental.